Say Hi to our new Art-Net controller!

Privacy Policy

GarageCube Hardware Sàrl respects your concerns about privacy and recognizes the importance of transparency with respect to the personal data we collect about you.
Therefore GarageCube Hardware Sàrl informs you that personal data for which it is responsible are processed in the sense of the EU General Data Protection Regulation (GDPR).

Personal data collected
The term "Personal Data" means any information about you that makes you directly or indirectly personally identifiable. Thus, we collect your title, first and last name, postal address and telephone number, email address, credit card numbers collected during your order and processed by our bank service provider in charge of managing payments, login and password, correspondence by email or via social networks, any telephone exchanges with customer service, as well as any other data allowing the monitoring of the commercial relationship, cookies and other tracers including the data mentioned under the article "Cookies Usage" below, IP address and other information that allows your identification and that you make available to us at any time.

When we collect them
We may collect your personal information when you visit the website, log in or create a customer account on the website, place an order on the website, return your order, subscribe to the newsletter, send a complaint, ask a question or send us feedback, communicate your personal information to us on the website or by any other means, interact with us through our official social networks.

Reason for collecting personal data
On the basis of the contract that binds us, of a legal obligation, of our legitimate interest or after having obtained your consent, we are led to process your personal data to satisfy the following purposes: fulfillment of orders placed on the website, management of customer relations, account creation, order tracking, product returns and refunds, management of payment transactions and issuance of an invoice, fight against fraud, management of delivery operations, management of complaints or questions related to products or our brand, management and improvement of the customer account, in particular by proposing new functionalities or new services, statistics, analysis, selection and segmentation of customers in order to improve customer knowledge, development and improvement of the website, management of requests related to the exercise of your rights, sending targeted commercial offers concerning existing or new products and services by electronic means, measurement of the website traffic.

Protection of personal data
Protecting the privacy of our customers is a priority for us. We do not share any personal information about our customers to third parties, except the data necessary for the proper execution of your order (eg. transmitting data to a freight forwarder for delivery).
Your information (such as personal data, shopping cart, etc) are stored on our provider's servers. This data is treated with utmost confidentiality.

Your rights concerning your personal data
In accordance with the applicable regulations, you have the right to exercise the following rights: the right to access your data, the right to rectify and delete your data, the right to limit the processing of your data, the right to object to the processing of your data.
In order to exercise these rights, you can contact our Customer Service at any time or use the form provided for this purpose at the bottom of the home page of the site.

Sign up if you want to receive the latest news and special offers about GarageCube Hardware products and services by email.
You can unsubscribe at any time by clicking on the link at the bottom of each newsletter or by using the Contact Form.

Invoices & payments
Invoices are issued by Garagecube Hardware Sàrl, Route des Acacias 43, 1227 Carouge, Genève (Suisse) – VAT FR52832566889; fiscal representative Société française de transports GONDRAND frères - FR 91602002461 – 11 rue de Lubeck, 75016 Paris (France)
Payment information are not stored on our platform and are securely treated by Stripe Inc.

Cookies Usage
We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.
You can disable any cookies already stored on your computer, however, we would like to point out that some functions of the website may not, or may no longer function properly if you deactivate cookies in your browser.

Cookies are text files containing small amounts of information that can be placed on your browser, computer or computer terminal when you visit certain websites to collect and track relevant data.
Cookies can be used, for example, to remember which pages you have visited, how long you have spent on each page, or what is in your shopping cart. They may take the form of session cookies (meaning that they will be deleted from your computer or computer terminal after you leave the Website) or permanent cookies (meaning that they will remain on your computer or computer terminal until you delete them or they expire).

Performance and analytical cookies collect general data about how our website is used.
Examples of uses of performance and analytical cookies include: recording the number of visitors who come to our website, identifying errors that may occur during your browsing experience, measuring the effectiveness of our advertisements, for example by checking which websites visitors to the website came from.
These cookies allow us to generate reports and usage statistics about how visitors use our website and to improve the user experience and quality of our website.

This cookie notice sets out what you should know about the cookies and similar technologies we use on the website you are visiting and why we use them.
Any changes to this cookie notice will be posted here and notified to you, if applicable, by a cookie banner. By continuing to use the website, you indicate your acceptance of all such changes.

If you do not agree to the use of cookies, please disable them.
You can manage cookies by adjusting the settings on your web browser. If you decide to change your settings and disable cookies, you may not be able to take full advantage of all the features of our website. For example, if you disable or refuse to accept cookies that are strictly necessary, you may not be able to make any purchases on the website.